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Used by me
Software · Freemium

Zapier review: is it worth it?

No-code automation platform connecting thousands of business apps.

Category: Automation

My verdict

Best integration coverage and the quickest way to connect two tools that should already talk.

What it does

Zapier watches for a trigger in one app and performs actions in others, with filters, paths and formatting in between.

What I use it for

Pushing form submissions into a CRM, alerting a team in chat when a high-value enquiry lands, and syncing records between systems.

Why I use it

When an integration exists in Zapier and nowhere else, it saves a day of work.

Key features

  • 6,000+ app integrations
  • Multi-step Zaps
  • Filters and paths
  • Webhooks
  • Built-in formatting tools
  • Error alerts

Pros and cons

Pros

  • Unmatched integration library
  • Simple to learn
  • Reliable for low volume

Cons

  • Per-task pricing adds up
  • Complex logic is awkward
  • Cheaper alternatives do more per pound

Who it's best for

Teams that need reliable simple automations without a developer.

Who should avoid it

You run high-volume automations where per-task pricing gets painful, or you need complex branching logic.

Pricing

Free tier for a small number of tasks. Paid plans priced per task volume, monthly.

There is a usable free plan, so you can test it before committing.

Alternatives to Zapier

  • Make Visual automation platform for multi-step, branching workflows at low operation cost.

Zapier FAQs

I use Zapier in my own businesses. Relationship: Used by me. Some links on this page may be affiliate or referral links. Full disclosure.

Tools I pair with Zapier

MA

Make

Automation · Software

Best value

Visual automation platform for multi-step, branching workflows at low operation cost.

Best forBusinesses running higher-volume or genuinely conditional automations.