Start with the problem: pricing, cash, customers, systems, software or owner dependency. Use a practical guide, try a free tool, then move to the complete system only when you need it.
Who this is best for
Owners who need a useful answer or a working system, not generic business content.
Operating notes
01 — 2026
01 / Chris G Jones
Choose your route
The six areas work together, but each has a clear job. Start where you are now.
Plain-English hubs and guides on pricing, finance, customers, systems and growth.
Free calculators and assessments that produce a useful result without hiding it behind a form.
Business Fix workbooks, templates and controls for one specific operating problem.
Notes on tools Chris uses or has properly evaluated, including limits and disclosures.
The businesses Chris owns, operates or is involved with and the problem each one solves.
A selective route for consultancy, partnerships, media and serious commercial enquiries.
Business Fix · self-service
Four small systems for four familiar messes. Each is a one-off download, built to be used this week. There is no membership to forget you bought.
008 · £29 once
The problemEverything waits for your answer, including things you have answered before.
What changesMap the dependencies and choose what to delegate, document, automate or stop.
See what’s inside
003 · £19 once
The problemThe website gets visits, but too few people understand why they should contact you.
What changesFind the clarity, trust and contact-path fixes worth making before buying more traffic.
See what’s inside
007 · £29 once
The problemYou are winning work and discovering afterwards that some of it was not worth winning.
What changesSee the real cost, minimum viable price and damage caused by discounts or loose scope.
See what’s inside
016 · £19 once
The problemA good sales conversation turns into a proposal that is slow to write and awkward to approve.
What changesTurn verified sales notes into a clear scope, approved price and sensible buying decision.
See what’s insideFollow the work
It is the gap between information arriving and somebody knowing what happens next. Make that gap visible, assign it, and momentum returns.
Enquiry
New kitchen enquiry08:42 · web formMessage
Can someone call them?Team chat · unreadPhoto
Site measurementsCamera roll · 6 filesDecision
Quote needs approvalNo owner assignedClear next action
Call back before 10:00A useful sign
When sales, team ownership, customer follow-up or internal systems are still held together by the owner, the business can become harder to run. It is a pattern worth understanding before deciding what to change.
You are still involved in too many decisions and too much of the day-to-day.
Your team is busy, but things still need chasing and work is handled in different ways.
Growth has made the business harder to run, even after you have tried fixing parts of it.
See how work, decisions and follow-up move through the business — then focus on the change that will make the greatest difference first.
A short diagnostic for owners who want a clearer view of where their business still relies too heavily on them.
Take the Owner Dependency CheckWhat owners bring me
Decisions, chasing and problem-solving keep coming back to the owner, even when the team is capable.
You fix something, it holds for a few weeks, then it returns in a slightly different form.
Everyone is working hard. Nobody is clearly responsible for the next action or the result.
More work, more people and more moving parts have made the business feel messier, not steadier.
The Owner’s Review
The Owner’s Review is for business owners who have built a real business, but still feel too involved in the day-to-day.
We look at what is happening now, where the pressure is coming from, and what needs to change first. That may include sales follow-up, team ownership, customer journey, systems, reporting, leadership structure or the way work moves through the business.
The aim is simple: help you understand why the business feels harder to run than it should, and what to do about it.
What this might be costing you
Missed follow-up. Delayed decisions. Capable people waiting for approval. And owner time spent holding together work the business should be able to carry.
Built and led owner-led businesses.
Worked with over 1,000 businesses.
Built Reclaim Tax UK into a major tax claims business.
Practical experience across sales, operations, systems and growth.
Two useful places to start
01 · Free · About five minutes
See where decisions, follow-up and responsibility still come back to you, and leave with a practical Work Map.
Take the Owner Dependency Check02 · Free digital book
A practical framework for clearer ownership, better hand-offs and growth that does not make the business harder to run.
Get the free blueprint
What people say
01 · Client perspective
“Chris has always produced a quality, painless job first time and goes the extra mile for his clients.”
“His ability to work under pressure, on tight timescales and within budget are second to none.”
“I would not hesitate in highly recommending his services and look forward to working with Chris again.”
02 · Client perspective
“I have worked with Chris on a number of projects and have been very impressed with his all-round business skills.”
“I have seen him operate with all levels of companies in a very thorough and consistent way.”
03 · Client perspective
“I have had the pleasure of working with Chris over many years in both my inward investment and international trade roles and have always found him to be extremely professional, accommodating and open to new ideas and concepts that support and assist local businesses to achieve their growth plans.”
Why owners listen to me
I have built, sold, bought back and run businesses myself. I know what it feels like when the business is growing, but the pressure on the owner is growing with it.
More about Chris
Built, bought, sold and run businesses where the consequences are real.
Experience drawn from the decisions, systems and commercial pressure inside real teams.
Through Reclaim Tax UK, where missed opportunities have to be proven and delivered properly.
The businesses I run
Each one came from a problem that kept coming back to the owner: enquiries missed, follow-up left to memory, job information nobody could find.
PartnerReclaim Tax UK is a specialist tax consultancy that looks at R&D tax relief, capital allowances, land remediation and Patent Box relief. The job is to establish whether there is a genuine claim, explain it plainly and do the work properly.
FounderKeystone AI helps owner-led trade businesses capture enquiries, reply sooner and follow up without asking one person to hold every detail in their head.
FounderKeystone Site gives site teams and office staff one job timeline for photos, updates, decisions and sign-off, so the record is there when somebody needs it.
FounderGain Momentum brings LinkedIn outreach, inbox management and follow-up into one place for businesses that want to stay in touch without turning people into a list of transactions.
FounderLifeVault UK helps people in England and Wales organise important documents, wishes, contacts and life information in one secure place, with clear control over who can access what.
FounderGood Kit Co supplies branded clothing, workwear, bottles, team kits and gift boxes for UK businesses, with artwork approved before anything goes into production.
Insights
Tools · Business stack roundup
Tools · How I use
Technology · How I use
What happens next
Start with the short check, or apply for an Owner’s Review if you already know something has to change.
