Pricing and profitability
Price work so the job is worth doing.
Good pricing starts with the full cost of delivering the work, then adds enough contribution to cover overhead, risk and profit. Markup measures profit against cost; margin measures it against selling price. Check both before quoting, and test what discounts do to the cash left after delivery.
Markup and margin answer different questions
Markup tells you how much has been added to cost. Gross margin tells you how much of the selling price remains after the direct cost. A 50% markup is not a 50% margin: adding 50 to a cost of 100 creates a price of 150 and a gross margin of 33.3%.
For a target margin, divide the delivery cost by one minus the target margin as a decimal. A cost of 100 with a 40% target margin produces a price of 166.67 before any applicable VAT.
A quote needs more than a percentage
The calculation only works when the cost is honest. Include labour used to deliver the work, materials, subcontractors and a sensible allocation for job-specific overhead. Then decide whether the remaining contribution is enough for fixed overhead, uncertainty and profit.
Scope is part of price. If the customer can reasonably expect revisions, travel, meetings or support that are absent from the quote, the apparent margin can disappear during delivery.
- Separate direct delivery cost from general overhead.
- Write the scope and exclusions before approving the price.
- Model a discount before offering it; do not apply one to the headline price alone.
- Review estimated cost against actual cost after the job.
Use break-even as a boundary, not a target
Break-even shows the volume needed for total contribution to cover fixed costs. It is a useful warning line, but a business priced only to break even has no room for delay, rework, investment or return to the owner.
Use the next useful resource
Go from the question to a practical next step.
Each resource below has a different job. Guides explain the issue, free tools help with a calculation or diagnosis, and Business Fix provides the complete implementation system.
Free tool
Markup and margin calculator
Convert cost and target margin into a selling price, markup and gross profit.
Open resourceGuide
A service pricing calculator for a small business
Work through cost, margin, markup and discount impact before choosing a price.
Open resourceBusiness Fix
Productise your service
Make the scope and delivery of a service more repeatable before fixing its price.
Open resource
What happens next
Need the full pricing and profitability system?
The complete practical system for calculating price, testing discounts, protecting scope and reviewing whether jobs made the contribution expected.
