Legal
Privacy policy
I collect as little information as I can, do not sell it and will deal with a reasonable request about your data. This page explains the detail.
Who is responsible for your data
This site is operated by Keystone AI App Ltd, which is responsible for the personal data described in this policy. Its address is Unit 6-7 March Way, Shrewsbury, United Kingdom, SY1 3SY. If you want to ask about your data, email sales@keystoneai.uk or use the Work With Me page.
What I collect
- Information you send me: the name, email address, business name and message you enter into an enquiry, resource-request or checklist form.
- Basic usage information: pages visited and general technical details, such as browser type, used to understand which pages are useful.
I do not ask for special-category data. Please do not send confidential financial or tax documents through a web form.
Why I collect it
I use this information to reply to an enquiry, send a resource you asked for and improve the site. The legal bases are consent, where you ask for a resource or updates, and legitimate interests, where I need to reply to an enquiry or maintain the site.
Who may process it
Information may be processed by providers that host the site, deliver email or provide analytics. Form submissions are processed by Resend so they can be forwarded to Chris’s inbox and, where requested, send you the resource you asked for. I do not sell your information. Where an enquiry clearly belongs with one of my companies, I may pass it to that company so its team can respond.
Business Fix purchases
Stripe processes payment details. This site receives the checkout reference, product, amount, payment status and customer email needed to fulfil an order; it does not store full card details. Purchase records and secure download grants are stored in Supabase. Resend delivers the receipt, access email and time-limited product support sequence. Purchase support emails are transactional and do not add a buyer to a marketing list.
How long I keep it
Enquiry correspondence is kept for as long as it is needed for the enquiry and any work that follows, then deleted. Marketing contacts are kept until you unsubscribe or ask to be removed.
Your rights
Under UK GDPR you can ask for access to your data, correction, deletion, restriction or portability. You can object to processing and withdraw consent where consent is the basis. You can also complain to the Information Commissioner's Office.
Cookies and analytics
This site aims to use only what it needs to work, plus restrained analytics so I can see which pages are being read. If cookie-based tracking is added, this policy and an appropriate consent notice will be updated first.
Links to other websites
Links to third-party tools and services, including affiliate links, take you to websites with their own privacy policies. See the affiliate disclosure for how those commercial relationships work.
Changes to this policy
I may update this page as the site changes. Any material change will be reflected here.