From scattered site information to a connected job record.

The original problem

Job photos, notes, customer decisions and updates can end up in WhatsApp chats, email threads, camera rolls and separate office systems. The people on site know what happened, while the office has to chase the record. Handovers slow down and the owner becomes the person who can reconstruct the whole job.

I helped shape an initial project to make that information easier to capture and use inside a construction business I was connected to. The need came from day-to-day work: site and office needed to see the same job without chasing one another for updates.

Chris's involvement and the commercial partnership

I worked on the operating problem, the proposition and the software response. I later partnered with my brother to develop Keystone Site for other construction businesses facing the same scattered-job-record problem.

This was a business and product project, rather than a client engagement under my fractional offer. The work shows how an operating issue can shape a practical product.

What this example shows

The work connected diagnosis, workflow design, commercial positioning and product development. Today the product brings job records, site capture, customer communication and closeout into one workflow.

I have a commercial interest in Keystone Site and Keystone AI. If either becomes relevant to a client's agreed priorities, I explain that connection before making a recommendation. The engagement does not require either product.