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Websites, SEO and getting found

A website has one job: turn attention into enquiries. Most sites fail at it not because they're ugly, but because nobody decided what the visitor should do next.

What a business website has to get right

Fast loading, obvious contact route, proof you exist and do the work, and a clear answer to "what do you do and who for". Everything else — animation, clever copy, elaborate menus — is optional decoration on top of those four.

SEO, without the mystique

Search visibility comes from having pages that answer real queries, a site structure crawlers can follow, and links from places that already have an audience. Technical SEO stops you being penalised; content and links are what actually make you rank.

How to judge a web agency

Ask who owns the domain, who owns the hosting, whether you can edit the site without them, and what happens to the site if you leave. If any of those answers are vague, you're renting your own front door.

Tools

Website, hosting and SEO tools I use

WO

WordPress

Websites and hosting · Software

Used by me

Open-source content management system powering a large share of the web.

Best forBusinesses publishing regularly and building organic traffic over years.

WE

Webflow

Websites and hosting · Software

Used by me

Visual website builder with a proper CMS and hosting included.

Best forService businesses wanting a polished, fast site with low maintenance.

FR

Framer

Landing pages · Software

Top pick

Design-led site and landing page builder with fast hosting and simple CMS.

Best forTesting offers and campaigns without a development cycle.

GO

Google Analytics

Analytics and tracking · Free tool

Free option

Free web analytics platform for traffic, behaviour and conversion tracking.

Best forEvery business with a website that wants to know what is working.

GO

GoHighLevel

CRM and follow-up · Software

Top pick

All-in-one CRM, messaging and automation platform used to run lead capture and follow-up.

Best forService businesses that want CRM, messaging and automation in one place rather than five subscriptions.

GO

Google Search Console

SEO · Free tool

Free option

Free Google tool reporting indexing, search queries, rankings and technical issues.

Best forAnyone who wants organic traffic and needs to know what is actually indexed.

CL

Claude

AI tools · Software

Used by me

AI assistant with strong long-form writing, document analysis and careful reasoning.

Best forAnyone producing written content where tone and accuracy of nuance matter.

HU

HubSpot

CRM and follow-up · Software

Used by me

CRM platform with sales, marketing and service tools and a generous free tier.

Best forGrowing teams that need shared process, reporting and clean data hygiene.

My company in this space

Keystone Site

Construction job management software that keeps site photos, job proof, customer updates, sign-off and review requests in one place.