A focused, paid review
Know what to improve. Leave with a plan to act.
For UK professional services, advisory and construction businesses turning over £500,000–£5 million. We look across the business, separate symptoms from causes and identify the change most likely to improve performance.
- Time together
- 90 minutes + 60 minutes
- Written report
- Within 72 hours of meeting two
- Investment
- £500 + VAT
I request accounts and a short questionnaire before the first meeting. After the second, you receive a written diagnosis, options and a 30-day plan within 72 hours. If you proceed to the 90-Day Business Improvement Programme, the paid £500 Review fee is credited against its invoice. Implementation remains a separate choice.
- Grew an OEM supplier business unit from approximately £800,000 to £1.1 million in revenue.
- Built, sold and repurchased Reclaim Tax UK with business partner Richard Canfer-Taylor.
- Recognised as Professional Services Managing Director of the Year.
These are Chris's operating experience and recognition, not results from this new advisory service. The sample report shows how that experience becomes a decision a client can assess before buying implementation.
Owner's Review / illustrative summary
What changes first- 01 / Constraint
- Where the work slows
- 02 / Decision
- What needs an owner
- 03 / Priority
- What to change now
From a first signal to an informed decision
What the paid Review adds to your free assessment
The free business assessment
15 selected answers give you an immediate starting point across sales, profit, operations, leadership and technology. It does not examine accounts, test causes or establish a financial return.
Get your free business assessmentThe £500 + VAT Owner’s Review
Chris reviews relevant business information and works through it with you in a 90-minute initial meeting and 60-minute follow-up. You receive an evidence-led report within 72 hours of meeting two, including the priorities, recommendations and practical 30-day plan.
The investment is in a clearer decision: which opportunities deserve attention, what needs checking and what your team can do next. It does not promise a particular financial result or require you to buy further support. The paid £500 fee is credited against the 90-Day Programme invoice if you proceed under the published terms.
The visible problem is not always the real problem.
This is for established UK businesses with a commercial or operational priority to move forward. You may have a capable management team, be exploring a growth opportunity or still carry much of the work yourself.
You may already know something is not working. The expensive part is acting on the wrong explanation, buying another tool or asking the team to fix a symptom that will simply return.
The Review separates symptoms from causes, quantifies the opportunity where the evidence allows it, identifies the few priorities that matter most and gives you a practical route into action.

Recognise any of these?
The Review is useful when:
- Enquiries arrive, but too few become profitable sales.
- Prices look reasonable, but actual margins or cash collection are weaker than expected.
- Marketing activity has no clear return or the next growth move is uncertain.
- Handovers and unclear ownership create repeated work or delays.
- Your team wants to use AI but cannot identify a worthwhile, safe starting point.
The common thread is a real commercial or operational constraint with nobody available to step back, connect the issues and decide what should happen first.
What we look at
We start with the work as it actually happens. Depending on the agreed scope, we examine commercial growth, sales conversion, marketing, pricing, decision authority, management structure, responsibility, processes, systems, financial visibility, delivery handovers and worthwhile automation or AI opportunities.
From there, I will tell you plainly what needs to change first, who needs to own it and which next actions are realistic.
The practical outcome
What you walk away with
The written report includes:
- Scope and evidence reviewed, with assumptions and gaps labelled
- Up to three findings, each tied to the evidence
- Options, trade-offs and priorities with named owners
- Indicative opportunities and what would validate their value
- A practical action and check for each of the next four weeks
- A recommendation on whether your team, a specialist or further support should carry the work
You have a standalone decision document your team can use to start the work.
What the written summary looks like
It is a short, practical record of what is happening, the decision in front of you and what needs to happen next.
For example, what looks like a lack of leads may be a slow response and inconsistent follow-up problem. What looks like a software problem may be unclear responsibility for the next action. The summary records the connection and the decision required.
Read a complete illustrative reportThe cost and commitment
This is a paid, focused piece of work for a growth opportunity or recurring issue that is affecting sales, performance, delivery or the team’s capacity.
The Owner’s Review costs £500 + VAT. I use your application to confirm that the issue is suitable. I respond within two working days and arrange a short suitability conversation before asking you to pay.
The Review is valuable on its own. If you choose the separate 90-Day Programme afterwards, I credit the paid £500 + VAT Review fee against its agreed invoice. The programme is typically £2,000–£4,500 + VAT per month depending on what is required. There is no obligation to continue.
Relevant experience
I grew an OEM supplier business unit from approximately £800,000 to £1.1 million in revenue. That experience informs how I test a sales or growth hypothesis against the way work is actually delivered. It is my operating experience, not a Review client result or a promise of the same outcome.
My business partner Richard Canfer-Taylor and I built, sold and repurchased Reclaim Tax UK. I also work on Keystone Site, where handovers and job records are the practical problem. These roles help me ask who owns a decision, what evidence exists and whether a proposed change will survive daily use.
I have been recognised as Professional Services Managing Director of the Year.
How it works
- Apply with your contact details, approximate turnover and the priority you want to address. I reply personally within two working days.
- We have a short suitability conversation. If the Review fits, we agree the scope and £500 + VAT fee before payment.
- Before our first meeting, I request your accounts and a short questionnaire through an agreed private route. Do not upload accounts in this public form.
- The first meeting lasts 90 minutes. We trace the issue, test the evidence and identify what else needs checking.
- The second meeting lasts 60 minutes. We discuss the findings, options, recommended priorities and who can act.
- I deliver the written report within 72 hours after the second meeting.
After the Review, you can implement the priorities with your team. Where hands-on help would add value, the 90-Day Business Improvement Programme is a separate engagement to shape and implement the agreed changes: £2,000–£4,500 + VAT per month for 3 months, depending on what is required. The exact programme fee is agreed with you before work begins. The paid Review fee is credited if you proceed. The Review does not commit you to further work.
Explore the 90-Day Business Improvement ProgrammeIs this priority worth a focused review?
Apply when you have an opportunity or issue worth examining and are ready to act on what we find:
- The priority matters to commercial or operational performance.
- Moving it forward would improve growth, delivery or the team’s capacity.
- You can make the decision once it is clear.
- You are happy to look at how the work actually runs, not just the software around it.
We will focus on the part of the business that is holding back progress and the decisions needed to change it.
The next step
Apply for an Owner's Review
Give me a short description of your priority. I reply personally within two working days and, if it looks suitable, arrange a short conversation before any payment.
