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From a first signal to an informed decision

What the paid Review adds to your free assessment

The free business assessment

15 selected answers give you an immediate starting point across sales, profit, operations, leadership and technology. It does not examine accounts, test causes or establish a financial return.

Get your free business assessment

The £500 + VAT Owner’s Review

Chris reviews relevant business information and works through it with you in a 90-minute initial meeting and 60-minute follow-up. You receive an evidence-led report within 72 hours of meeting two, including the priorities, recommendations and practical 30-day plan.

The investment is in a clearer decision: which opportunities deserve attention, what needs checking and what your team can do next. It does not promise a particular financial result or require you to buy further support. The paid £500 fee is credited against the 90-Day Programme invoice if you proceed under the published terms.

The visible problem is not always the real problem.

This is for established UK businesses with a commercial or operational priority to move forward. You may have a capable management team, be exploring a growth opportunity or still carry much of the work yourself.

You may already know something is not working. The expensive part is acting on the wrong explanation, buying another tool or asking the team to fix a symptom that will simply return.

The Review separates symptoms from causes, quantifies the opportunity where the evidence allows it, identifies the few priorities that matter most and gives you a practical route into action.

Chris Jones working at a desk
We start with the business as it runs today, not the version on paper.

Recognise any of these?

The Review is useful when:

  • Enquiries arrive, but too few become profitable sales.
  • Prices look reasonable, but actual margins or cash collection are weaker than expected.
  • Marketing activity has no clear return or the next growth move is uncertain.
  • Handovers and unclear ownership create repeated work or delays.
  • Your team wants to use AI but cannot identify a worthwhile, safe starting point.

The common thread is a real commercial or operational constraint with nobody available to step back, connect the issues and decide what should happen first.

What we look at

We start with the work as it actually happens. Depending on the agreed scope, we examine commercial growth, sales conversion, marketing, pricing, decision authority, management structure, responsibility, processes, systems, financial visibility, delivery handovers and worthwhile automation or AI opportunities.

Follow the work04 stages / one clear result
  1. 01

    What is happening now

    Where does growth or delivery lose momentum, and what happens next in practice?

  2. 02

    Where the work gets stuck

    Who touches the work, where does it wait and who owns the next action?

  3. 03

    Why the issues connect

    Is the constraint commercial, operational, managerial, technical or a combination?

  4. 04

    What needs to change first

    Which small number of changes should be led now, and what can wait.

ResultA short set of priorities and a practical 30-day plan.

From there, I will tell you plainly what needs to change first, who needs to own it and which next actions are realistic.

The practical outcome

What you walk away with

The written report includes:

  • Scope and evidence reviewed, with assumptions and gaps labelled
  • Up to three findings, each tied to the evidence
  • Options, trade-offs and priorities with named owners
  • Indicative opportunities and what would validate their value
  • A practical action and check for each of the next four weeks
  • A recommendation on whether your team, a specialist or further support should carry the work

You have a standalone decision document your team can use to start the work.

What the written summary looks like

It is a short, practical record of what is happening, the decision in front of you and what needs to happen next.

For example, what looks like a lack of leads may be a slow response and inconsistent follow-up problem. What looks like a software problem may be unclear responsibility for the next action. The summary records the connection and the decision required.

Read a complete illustrative report

The cost and commitment

This is a paid, focused piece of work for a growth opportunity or recurring issue that is affecting sales, performance, delivery or the team’s capacity.

The Owner’s Review costs £500 + VAT. I use your application to confirm that the issue is suitable. I respond within two working days and arrange a short suitability conversation before asking you to pay.

The Review is valuable on its own. If you choose the separate 90-Day Programme afterwards, I credit the paid £500 + VAT Review fee against its agreed invoice. The programme is typically £2,000–£4,500 + VAT per month depending on what is required. There is no obligation to continue.

Relevant experience

I grew an OEM supplier business unit from approximately £800,000 to £1.1 million in revenue. That experience informs how I test a sales or growth hypothesis against the way work is actually delivered. It is my operating experience, not a Review client result or a promise of the same outcome.

My business partner Richard Canfer-Taylor and I built, sold and repurchased Reclaim Tax UK. I also work on Keystone Site, where handovers and job records are the practical problem. These roles help me ask who owns a decision, what evidence exists and whether a proposed change will survive daily use.

I have been recognised as Professional Services Managing Director of the Year.

How it works

  1. Apply with your contact details, approximate turnover and the priority you want to address. I reply personally within two working days.
  2. We have a short suitability conversation. If the Review fits, we agree the scope and £500 + VAT fee before payment.
  3. Before our first meeting, I request your accounts and a short questionnaire through an agreed private route. Do not upload accounts in this public form.
  4. The first meeting lasts 90 minutes. We trace the issue, test the evidence and identify what else needs checking.
  5. The second meeting lasts 60 minutes. We discuss the findings, options, recommended priorities and who can act.
  6. I deliver the written report within 72 hours after the second meeting.

After the Review, you can implement the priorities with your team. Where hands-on help would add value, the 90-Day Business Improvement Programme is a separate engagement to shape and implement the agreed changes: £2,000–£4,500 + VAT per month for 3 months, depending on what is required. The exact programme fee is agreed with you before work begins. The paid Review fee is credited if you proceed. The Review does not commit you to further work.

Explore the 90-Day Business Improvement Programme

Is this priority worth a focused review?

Apply when you have an opportunity or issue worth examining and are ready to act on what we find:

  • The priority matters to commercial or operational performance.
  • Moving it forward would improve growth, delivery or the team’s capacity.
  • You can make the decision once it is clear.
  • You are happy to look at how the work actually runs, not just the software around it.

We will focus on the part of the business that is holding back progress and the decisions needed to change it.

The next step

Apply for an Owner's Review

Give me a short description of your priority. I reply personally within two working days and, if it looks suitable, arrange a short conversation before any payment.

A short application

No payment at this stage

Tell me what you want to move forward

A few sentences about the problem or opportunity are enough for an initial fit check.

Chris will respond personally within two working days. Your application is recorded in his private Review workspace and GoHighLevel CRM; this does not subscribe you to marketing. Privacy details.