Find the problem. Fix the right thing.
I work with owners of established professional services, advisory and construction businesses turning over £500,000–£5 million to find where money, time and opportunity are being lost, then choose the right level of help to fix it.
The advisory pathway
The point is not to sell you a predetermined service. Start with evidence, identify the priority, then decide whether your team can act alone or whether hands-on implementation, ongoing challenge or a formal board role would add value.
From diagnosis to implementation and advice
Find what is holding back growth or performance. Review the commercial and operational picture, understand the cause and leave with a clear first move.
This is diagnosis and direction. Implementation is not included.Explore this levelFix an agreed commercial or operational problem and measure what changed. Chris works with your team for one working day a week, remotely or on site according to scope.
This is the main hands-on implementation service.Explore this levelMake important decisions with an experienced operator in your corner, while your management team stays firmly in charge of delivery.
You and your management team retain full responsibility for implementation.Explore this levelThe 90-Day Business Improvement Programme is £2,000–£4,500 + VAT per month for 3 months, depending on what is required. The exact programme fee is agreed with you before work begins. 3x business value guarantee against the full agreed programme fee, subject to the agreed scope and client actions. Read how it works and the conditions.
The Programme includes one working day a week with Chris, remotely or on site as agreed. Additional days and external specialists need a separate approved quote. Chris remains hands-on in his own businesses, so he works with no more than two programme clients concurrently.
In the 90-Day Programme, Chris works alongside the owner and team to improve the agreed commercial or operational priority, introduce the right systems where needed and measure what changed.
In Owner Advisory, Chris provides challenge, judgement and accountability. The owner and management team remain responsible for implementation.
As a NED, Chris joins the board as a director, with governance responsibilities and a role defined around the needs of that specific business.
Compare the services
The decisive question is who carries the work. The matrix shows where Chris diagnoses, implements, advises or accepts a formal governance role.
| Responsibility | 01Owner’s Review | 0290-Day Programme | 03Owner Advisory | 04NED |
|---|---|---|---|---|
| Primary purpose | Diagnosis and direction | Fix and measure the priority changes | Strategic challenge and accountability | Independent board contribution |
| Diagnosis | Core focus | Confirm and prioritise | Review where needed | Board-level oversight |
| Action plan | Prioritised recommendations | 90-day delivery plan | Actions owned by client team | Strategic oversight |
| Implementation | Not included | Chris works alongside the team | Client and team implement | Management team delivers |
| Strategic input | Direction on what to address | Tied to implementation | Primary focus | Formal board-level input |
| Accountability | Limited to the Review | High within agreed scope | Against owner’s agreed actions | Formal board accountability |
| Governance role | None | None | Board-style, no director duties | Formal director appointment |
| Value guarantee | Not part of the Review | 3x business value guarantee against the full agreed programme fee, subject to the agreed scope and client actions. | Not part of Owner Advisory | Not part of a NED appointment |
| Indicative investment | £500 + VAT | £2,000–£4,500 + VAT per month for 3 months, depending on what is required; The exact programme fee is agreed with you before work begins | Typically £2,000–£3,000 + VAT monthly | Typically £18,000–£36,000+ yearly |
| Best suited to | Owner needing clarity | Owner wanting change implemented | Owner with a capable team | Established business needing board challenge |
Where the work can help
You may already know the symptom: inconsistent sales, weak marketing return, wasted admin, poor handovers or too much still coming back to you. We look across the business to work out what is actually causing it and what should change first.
What happens next
The £500 + VAT Owner’s Review gives you a clear diagnosis, an ordered set of priorities and practical next actions. If you can implement them yourself, you should. If you need experienced help, the next level is available without locking you into it.