Our 5x business value guarantee

For your £13,500 programme investment, we guarantee at least £67,500 in agreed business value through improvements in profit, sales, processes, labour efficiency or tax savings.

Recurring benefits are annualised over 12 months. One-off benefits count once. Before work begins, we agree the starting position, valuation method and responsibilities.

If the agreed value hasn't been achieved by the end of the 90-day programme, and you've completed your agreed actions, we continue working at no additional consultancy fee until it is.

What counts as value

Each improvement needs a documented starting position, an implemented change and evidence of its effect. We agree how to measure it before work starts. Relevant incremental software, advertising, specialist and other external costs reduce the benefit. These costs are separately agreed.

• If an implemented sales change adds £10,000 in monthly sales but £6,000 goes on delivery and direct selling costs, the starting benefit is £4,000 per month, not £10,000. We deduct any further agreed incremental costs before annualising the net contribution.
• If a new process releases 20 hours per month and the team uses those hours for agreed productive work worth £50 an hour, the capacity value is £1,000 per month or £12,000 annualised before incremental costs. This is released capacity, not a £12,000 payroll saving. Payroll savings count only when payroll cost actually falls; the same hours cannot be counted twice.
• A possible £8,000 tax recovery stays an identified opportunity until eligibility and recoverable value are established with appropriate specialist evidence. An established one-off £8,000 recovery counts once, less relevant fees; finding an opportunity alone counts as £0.
• One-off recoveries count once. An implemented recurring monthly benefit is valued over 12 months, less relevant incremental costs. This is a forward-looking value of an operating improvement, not a claim that 12 months of cash arrived during the 90 days.

Scope and remedy

The starting position, qualifying benefits, measurement methods, responsibilities and client actions are agreed before delivery. The guarantee applies only to the 90-Day Growth and Operations Programme. If the agreed target remains unmet at the end of the programme and you have completed your agreed actions, Chris continues the agreed improvement work at no additional consultancy fee until the target is achieved. There is no automatic renewal charge.

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