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The Business Fix · 010

Productise Your Service Business.

Every new enquiry should not send you back to designing the service from scratch.

Choose the repeatable core of one service, define what the customer buys and test its delivery economics. Keep useful customisation where it belongs instead of making every job entirely bespoke.

£29one-off · digital toolkit · no subscription

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The Business Fix 010 cover

What should change

One service package with a defined core and tested assumptions.

Repeated scoping consumes sales time. Unclear boundaries make delivery harder to estimate, and two similar jobs can produce very different margins.

By the time you finish, you should have:

  • A decision on whether this service is suitable for productisation
  • A package definition covering buyer, outcome, scope, responsibilities and exclusions
  • An economics model for cost, margin, capacity and overhead break-even volume

The tools to start with

01

Productisation readiness scorecard

Assess repetition, customer similarity, definable scope, cost and customisation needs before deciding what can sensibly be standardised.

02

Service package definition

Write one offer’s buyer, outcome, scope, deliverables, turnaround, responsibilities, exclusions, support, price and next step.

03

Service package economics calculator

Model delivery cost, gross margin, monthly capacity, overhead break-even volume and the price needed for your target margin.

Look inside the system

See the working tools before you buy.

These graphics use the matching product cover and selected previews from the real files in Business Fix 010. They show the structure and route without exposing the complete buyer pack.

Select any image for a larger view. Preview content is intentionally limited.

Is this the right fix?

Start with the problem you recognise.

You sell repeatable expertise through consulting, agency, professional or practical services and want a clearer offer without pretending every client is identical.

Choose something else if...

You need a ready-made service to resell, an automated delivery system or a proposal template alone. This work defines the offer before you present it.

The working method

Standardise the core before you standardise the whole service.

Select one repeatable service, define its customer problem and outcome, separate always-included work from options, then connect package, pricing and delivery decisions.

Worked example

A proposal can keep a tailored recommendation while using the same structure: problem, package, outcome, scope, assumptions, timeline, price and next step.

Examples show the method; they are not a promise about your business.

Included

What the working files help you do.

  • Service productisation starting guideChoose a service whose repeatable core can be defined without removing the expertise customers actually need.
  • Productisation readiness scorecardAssess repetition, customer similarity, definable scope, cost and customisation needs before deciding what can sensibly be standardised.
  • Service design decisions worksheetRecord the evidence and choices behind your standard core, customer outcome, package and economics, rather than repeatedly reopening the same decisions.
  • Service package definitionWrite one offer’s buyer, outcome, scope, deliverables, turnaround, responsibilities, exclusions, support, price and next step.
  • Service package economics calculatorModel delivery cost, gross margin, monthly capacity, overhead break-even volume and the price needed for your target margin.
  • Package implementation reviewCheck the first package decision against delivery evidence before keeping, refining or abandoning the approach.
Also in the download: supporting files and notes
  • Product cover artwork

    The numbered product cover is included for identification. It is not an additional business tool.

    cover-010.svg
  • File guide and opening instructions

    Identifies the starting files and explains the order of work if the download is unpacked or separated.

    README.txt

Additional blank working notes

These files share the same blank fields for facts, assumptions, owner, date, next action and evidence at review. Use them to record your own thinking on the named topic. They are not additional calculators, populated plans, scripts or software tools, even where a historic filename suggests otherwise.

  • Service inventory — blank notes02-service-inventory.txt
  • Customer problem outcome builder — blank notes03-customer-problem-outcome-builder.txt
  • Standard core scope builder — blank notes04-standard-core-scope-builder.txt
  • Standard vs custom matrix — blank notes05-standard-vs-custom-matrix.txt
  • Good better best builder — blank notes07-good-better-best-builder.txt
  • Pricing logic worksheet — blank notes08-pricing-logic-worksheet.txt
  • Scope boundary builder — blank notes09-scope-boundary-builder.txt
  • Proposal simplifier — blank notes10-proposal-simplifier.txt
  • Delivery blueprint — blank notes11-delivery-blueprint.txt
  • Optional add on builder — blank notes12-optional-add-on-builder.txt
  • Sales explanation builder — blank notes13-sales-explanation-builder.txt
  • 30 day productisation plan — blank notes15-30-day-productisation-plan.txt
  • Productised service review — blank notes16-productised-service-review.txt

Related Business Fixes

Questions before buying

Why buy this rather than use a free template or ChatGPT?

AI can suggest package names. It cannot tell you whether your actual delivery hours and rework costs make the package worthwhile without the right inputs. The readiness scorecard, package definition and economics calculator connect offer design with what the business can deliver.

What does this Business Fix help me do?

Choose the repeatable core of one service, define what the customer buys and test its delivery economics. Keep useful customisation where it belongs instead of making every job entirely bespoke.

What is included?

The main tools include Service productisation starting guide, Productisation readiness scorecard, Service design decisions worksheet.

Is it a course?

No. These are downloadable files, not lessons or a subscription. You do the work in your own business.

When can I buy it?

It is available now through secure Stripe checkout. The listed price is the final customer price.

The Business Fix 010

Define and cost one repeatable service

£29 one-off payment. Digital download. No subscription.

Unsure this is the right problem? Take the free Bottleneck Scorecard