Revenue growth and enquiry conversion
Review which opportunities become clients, why others stop and whether follow-up has a clear next action.
Hands-on business improvement
Business improvement for professional services and advisory firms
A busy team and a healthy client list can still hide weak margins and missed revenue. I work alongside owners to improve how opportunities become profitable client work.
Keep more value from the work you already do.
For established owner-led UK businesses turning over £500,000–£5 million. We agree the priorities from your actual performance, rather than starting with a software recommendation.
Client and service profitability
Understand delivery time, scope changes and pricing by service or client before chasing more volume.
Employee capacity and utilisation
Make workloads and delivery commitments visible. Check what stops capable people spending time on useful client work.
Recurring administration
Trace onboarding, document collection, reporting and invoicing. Remove avoidable repetition and unclear handovers.
Client management and retention
Give renewals, service reviews and relevant follow-up a named owner instead of relying on memory.
AI and process improvement
Test a controlled workflow for preparation or administration, with confidentiality, human review and measurable results.
Operating experience, not invented client results
Work with someone who still runs businesses.
Chris built, sold and later repurchased Reclaim Tax UK with Richard Canfer-Taylor. He continues to operate businesses and develop technology products, bringing practical experience in business development, sales, management and service operations.
These are Chris’s own business and product examples, not independent consultancy case studies. Any commercial interest in a recommended product is disclosed; using it is not a condition of working together.
Explore Reclaim Tax UKA clear route from question to action.
- Start with your free assessment
Identify reported gaps across sales, profit, operations, leadership and technology.
- Review the evidence with Chris
The £500 + VAT Owner’s Review gives you evidence-led priorities and a written 30-day action plan after two meetings.
Explore the Owner’s Review - Put the right changes into practice
If the work needs hands-on support, agree scope and measures for the 90-Day Business Improvement Programme. Implementation is a separate decision.
Explore the programme