By Chris G Jones · · 3 min read
Why most job software fails on site
Small builders do not abandon job software because it lacks features. They abandon it because capture takes too long when it is raining and someone is waiting.
The right product for a five-person firm is the one that records proof in seconds and gets out of the way.
The features that matter
Everything else is negotiable.
- Photo capture tied to a job, not a chat thread
- Simple customer updates the client can read
- Completion reports and recorded sign-off
- Review requests triggered by completion
- Records you can produce a year later in a dispute
What I recommend
Keystone Site is built specifically for this problem in small UK trade businesses — site photos, job records, updates, sign-off, review requests and safety pack draft support in one place. It is a company I am involved in, which I state openly.
Whatever you choose, judge it on whether your least enthusiastic team member will use it in February.