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Websites and marketing · Website guide

What Makes a Good Trade Business Website?

The handful of things that decide whether a trade website produces enquiries.

By Chris G Jones · · 3 min read

Buyers are checking, not browsing

Someone with a leaking roof is not reading your brand story. They are checking you are real, local, competent and reachable.

Design that fails those four checks loses to a worse-looking site with a phone number at the top.

The essentials

In rough order of importance.

  • Phone number visible without scrolling, tappable on mobile
  • Photographs of your own completed work
  • Clear service areas and the jobs you actually take
  • Reviews on the page, not just a badge
  • Fast loading on 4G

What happens after the click

A site that generates enquiries you never answer is a cost, not an asset. The follow-up behind the form matters as much as the page.

Keystone AI covers that side for trade and construction businesses.