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Construction systems · Business systems guide

How Builders Can Turn Completed Jobs into Case Studies

A repeatable way to convert finished work into marketing that wins the next job.

By Chris G Jones · · 3 min read

You already produced the content

Every completed job contains a before, a during and an after, plus a customer who is pleased. That is a case study, and most trade businesses throw it away.

The only thing missing is a standard format and someone who applies it.

The format

Keep it to one page and repeat it every time.

  • The problem the customer had
  • What you did, in plain terms
  • Before and after photographs
  • Timescale and any complications handled
  • A quote from the customer and a link to the review

Where it gets used

Service pages, quotes, social posts and site boards. The same asset works in all four.

Canva handles production; Keystone Site keeps the underlying photos and job records in one place so the assets can actually be built.