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Outsourced services

The work I pay other people to do rather than systemise internally.

Outsourcing works when the task is well defined and the output is checkable. It fails when you outsource a decision you have not made yet.

Bookkeeping, content production and call handling are the three I outsource most often. Each has a clear brief and an obvious quality test.

Before you outsource anything, write down what good looks like. If you cannot, systemise it internally first.

Tools

Outsourced services: the tools I use

Each one has a full review covering pricing, pros, cons and who should avoid it.

NO

Notion

Productivity · Software

Used by me

Docs, wiki and lightweight database tool for internal knowledge and planning.

Best forTeams that need process written down and easy to find.

CL

ClickUp

Project management · Software

Used by me

Task and project management platform with multiple views, automations and reporting.

Best forTeams juggling several projects that need visibility without enterprise tooling.

Outsourced services FAQs