Business knowledge risk audit
List who knows each area, the backup, recorded location and consequence of losing access, then choose what to capture first.
The Business Fix · 012
Get Your Business Out of Your Head.
If someone has to ask you every time, the process is still in your head.
Find the knowledge the business cannot afford to lose, capture one real process and give the document an owner. Start with the work people need to repeat, not a manual nobody will read.
£29one-off · digital toolkit · no subscription
Secure Stripe checkout. No account required.
What should change
A priority process captured, checked and owned.
Knowledge held by one person slows handovers and makes absence harder to cover. Writing everything down without priorities creates a different problem: instructions that are long, stale or impossible to find.
By the time you finish, you should have:
- A knowledge-risk list showing who knows what and where backup is missing
- A draft process from your transcript, with unknown steps marked for confirmation
- An ownership register with document locations, review dates and change triggers
The tools to start with
Voice-note-to-process prompt
Turn an approved transcript into draft steps, decision points, exceptions and checks. Missing details are flagged for a person to confirm.
Document ownership register
Record each process document’s owner, location, review dates and change triggers so useful instructions do not quietly become obsolete.
Look inside the system
See the working tools before you buy.
These graphics use the matching product cover and selected previews from the real files in Business Fix 012. They show the structure and route without exposing the complete buyer pack.
Select any image for a larger view. Preview content is intentionally limited.
Is this the right fix?
Start with the problem you recognise.
You or a key colleague repeatedly explain how work gets done, and another person needs a usable way to follow the process.
Choose something else if...
You need an automatically generated company manual, a password store or certified compliance documentation. The real process must come from your people.
The working method
Capture the knowledge that creates the greatest business risk.
Prioritise single-person dependencies, interview the process owner, draft concise SOPs and assign review ownership without building a documentation bureaucracy.
Worked example
A voice-note transcript becomes a draft with VERIFIED and NEEDS CONFIRMATION labels; a person validates decisions and exceptions before it becomes the working process.
Examples show the method; they are not a promise about your business.
Included
What the working files help you do.
- Knowledge capture starting guide — Prioritise the knowledge people need to keep work moving, instead of trying to document the entire business at once.
- Business knowledge risk audit — List who knows each area, the backup, recorded location and consequence of losing access, then choose what to capture first.
- Knowledge capture decisions worksheet — Put the decisions behind your documentation priorities, business context and ownership in writing with a named next action.
- Voice-note-to-process prompt — Turn an approved transcript into draft steps, decision points, exceptions and checks. Missing details are flagged for a person to confirm.
- Document ownership register — Record each process document’s owner, location, review dates and change triggers so useful instructions do not quietly become obsolete.
- Documentation usefulness review — Review the evidence behind a documentation change and decide what still needs capturing or updating, with ownership retained.
Also in the download: supporting files and notes
- Product cover artwork
The numbered product cover is included for identification. It is not an additional business tool.
cover-012.svg - File guide and opening instructions
Identifies the starting files and explains the order of work if the download is unpacked or separated.
README.txt
Additional blank working notes
These files share the same blank fields for facts, assumptions, owner, date, next action and evidence at review. Use them to record your own thinking on the named topic. They are not additional calculators, populated plans, scripts or software tools, even where a historic filename suggests otherwise.
- What only we know inventory — blank notes02-what-only-we-know-inventory.txt
- Documentation priority scorecard — blank notes03-documentation-priority-scorecard.txt
- Business context builder — blank notes04-business-context-builder.txt
- SOP builder — blank notes05-sop-builder.txt
- Decision rule builder — blank notes06-decision-rule-builder.txt
- Exceptions edge cases log — blank notes07-exceptions-edge-cases-log.txt
- Role knowledge capture — blank notes08-role-knowledge-capture.txt
- Supplier partner knowledge record — blank notes09-supplier-partner-knowledge-record.txt
- Customer knowledge capture — blank notes10-customer-knowledge-capture.txt
- Process interview guide — blank notes11-process-interview-guide.txt
- Knowledge base structure — blank notes13-knowledge-base-structure.txt
- Documentation review calendar — blank notes15-documentation-review-calendar.txt
- 30 day knowledge capture plan — blank notes16-30-day-knowledge-capture-plan.txt
Related Business Fixes
A written process does not grant decision authority. Review what still needs the owner and where a clearer delegation boundary would help.
Keep process owners and review dates in a regular management rhythm so the documentation stays useful.
Once reliable source knowledge exists, test which recurring drafting tasks AI can support under human review.
Questions before buying
Why buy this rather than use a free template or ChatGPT?
A blank SOP template does not tell you what to capture first or who will keep it current. The risk audit, transcript prompt and ownership register cover those gaps. AI can structure what was said; a person must confirm that the instructions reflect work as it actually happens.
What does this Business Fix help me do?
Find the knowledge the business cannot afford to lose, capture one real process and give the document an owner. Start with the work people need to repeat, not a manual nobody will read.
What is included?
The main tools include Knowledge capture starting guide, Business knowledge risk audit, Knowledge capture decisions worksheet.
Is it a course?
No. These are downloadable files, not lessons or a subscription. You do the work in your own business.
When can I buy it?
It is available now through secure Stripe checkout. The listed price is the final customer price.
The Business Fix 012
Capture the process only one person knows
£29 one-off payment. Digital download. No subscription.
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